Return & Exchange Policy
No returns are accepted except if the product is defective/damaged.
Only exchange is available against defective product.
An opening/unboxing video is required for the return/exchange process.
- Send a return (exchange) request at firstname.lastname@example.org with the reason and a subject as "Exchange Order" with your following information (Name, Address, City, Pincode, Contact No.) within 24 hours of receiving the product.
- Once we receive your mail, a confirmation MAIL with the exchange process will be sent to you.
- Parcel must be shipped by customers within 48 hours of receiving the product. We do not provide any reverse-shipping service.
- Shipping charges to be borne by customers only.
- Please ensure while returning the product, packaging is intact and all the labels are there.
- Exchange/return product will be delivered once we receive your previous PRODUCT IN GOOD CONDITIONS.
- In case of unavailability of the required size in the same product, only a CREDIT VOUCHER can be issued to the customer for any future purchase within 6 months.
- Returns/refund facility not available.